Cancellations

Weather Policy

To ensure guest safety, the Knot My Boat Charters team has the authority to deem whether weather conditions are “charterable” or “uncharterable” due to weather conditions. Uncharterable weather conditions are typically the result of (but are not limited to) heavy storms, small craft advisory warnings, gale storms, strong winds, and large waves. Light rain, passing storms, and cooler temperatures are typically considered charterable.

In the case that conditions are deemed uncharterable, our team will work with the charterer to temporarily postpone or reschedule your charter to a future date. In the case of a reschedule, Knot My Boat Charters will issue a rescheduling credit to the Charterer valid up to one year on a charter of equal or lesser value.

Cancellation Policy

Cancellations 14 days or prior to your charter date can be completed on your customer portal and are subject to a 5% service fee. Cancellation requests within 13 days or fewer of your charter date are subject to a 50% cancellation fee and must be requested in writing via email to contact@knotmyboatcharters.com. Please include the following information:

• Charterer’s full name
• Organization name (if applicable)
• Scheduled date and time of charter
• Identify request for cancellation
• Reason for cancellation

Please note that all rescheduled charterers are exempt from the above mentioned cancellation schedule (meaning that charterers may not reschedule a charter for a future date and cancel it 14 days or more out in order to receive a full refund).

For more information please refer to our Terms & Conditions for our complete policy surrounding our weather and cancellation policy.