Cancellations
Weather Policy
To prioritize guest safety, Knot My Boat Charters reserves the right to determine whether
weather conditions are charterable or uncharterable for operation. Uncharterable conditions
typically include, but are not limited to, severe storms, small craft advisories, gale
warnings, high winds, or large waves. Light rain, brief passing storms, and cooler
temperatures are considered charterable conditions.
If weather conditions are deemed uncharterable, our team will work with the Charterer to
postpone or reschedule the trip for a later date. In such cases, Knot My Boat Charters will
issue a non-expiring rescheduling credit (exclusive of catering) to the Charterer, redeemable
toward a future boat rental of equal or lesser value.
Cancellation Policy
All client cancellations must be submitted in writing by the Charterer to
contact@knotmyboatcharters.com and must include the Charterer's Full Name, Charter Date, and
Reason for Cancellation. Oral cancellations are not valid unless confirmed in writing by the
Company.
Cancellation Fees:
- 60 days or more prior: 10% is non-refundable
- 30 to 59 days prior: 25% is non-refundable
- 15 to 29 days prior: 50% is non-refundable
- 14 days or fewer: 100% is non-refundable and immediately due
Please note: All rescheduled charters are exempt from the above cancellation schedule.
This means that once a charter has been rescheduled to a future date, it cannot be canceled under
the original cancellation terms (for example, rescheduling and then canceling 14 days or more in
advance does not qualify for a refund).
